Warranty - Repair

Guardian Telecom repairs all of its telephones and accessories. The following links provide information to help ensure timely and effective repairs directly at the Guardian Telecom manufacturing [...]

The telephone must be removed from the Class I, Division 1 hazardous area because it is unsafe. It can probably be repaired and receive a new safety certification, however, that requires the [...]

In all instances, refer to the user manual for the Explosion Proof device you are installing or contact Guardian Telecom immediately for assistance. Manuals can be downloaded from individual [...]

Field repairs may only be carried out on equipment that has been identified as field serviceable. If uncertain whether your product falls in that category you must check the product label or [...]

This warranty is null and void if: Any non-authorized modifications have been made to this product, or if it has been subjected to misuse, neglect, or accident. If the equipment has been [...]

Hazardous Area Class I Division 2 and Class II Division 1 telephones are field serviceable. Explosion proof telephones are not field serviceable. Maintaining the safety approvals require an [...]

A Warranty goes into effect from date of invoice.

Three years.

Guardian Telecom will repair or replace any defective unit that is under warranty. This warranty covers bench repairs only; such repairs must be made at Guardian Telecom or an authorized service [...]